SAP Knowledge Base Article - Preview

1218114 - 'Selection' and 'Current Page' option buttons are disabled in the DHTML viewer

Symptom

  • The ActiveX print control is selected as the default print option.
  • When you click the print button in the DHTML viewer, the print dialog box appears. However, the Selection and Current Page option buttons are disabled.
  • Why does this behavior occur and how do you resolve it?


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Environment

  • SAP BusinessObjects Enterprise XI 3.x (BOXI)
  • SAP BusinessObjects Business Intelligence Platform 4.x [BI]

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

HTML VIEWER, ACTIVEX VIEWER, GREYED OUT, PRINTING, WEB viewer, InfoView, CMC, BI Launchpad, ActiveX, print control DHTML viewer, Crystal
, KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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