SAP Knowledge Base Article - Preview

1218264 - Scheduled or recurring report instance incorrectly remains in "Recurring" status

Symptom

  • A scheduled or recurring report instance is based on a file event.
  • After the event occurs, the instance incorrectly remains in 'Recurring' status under one of these circumstances.
    • The database becomes unavailable and the maximum number of retries is exceeded.
    • The database is initially unavailable but becomes available before the maximum number of retries has been exceeded. The status should change during the time when the database is unavailable.


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Product

Crystal Enterprise 9

Keywords

CE WHF 368809 SCHEDULED STATUS DOES NOT CHANGE ALTER Crystal Enterprise Scheduling Instance Status , c2017018 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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