SAP Knowledge Base Article - Preview

1218319 - Scheduled reports stay in 'pending' state after licence key change

Symptom

After adding a new license key in the Crystal Management Console (CMC), previously scheduled reports do not run. These reports stay in 'pending' state.

Why does this behavior occur and how do you resolve it?


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Product

Crystal Enterprise 10

Keywords

LICENSE CE 10 CE10 DO NOT RUN SCHEDULE PEND KEY CODE REPORT Crystal Enterprise Crystal Configuration Manager Scheduled reports Pending mode , c2016857 , KBA , BI-BIP , Business intelligence platform , Problem

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