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SAP Knowledge Base Article - PreviewSymptom
The Microsoft Excel Exporting Compatibility Patch (crystal9xls_update.zip or crystal10xls_update.zip) has been applied. When exporting (using a viewer) or scheduling to Excel, images and charts appear blank in the exported file.
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Product
Crystal Enterprise 10
Keywords
CR CE WHF 389200 CRYSTAL9XLS_UPDATE.ZIP CRYSTAL10XLS_UPDATE.ZIP EMPTY BOX Crystal Enterprise Microsoft Excel Exporting Compatibility Patch Blank Images and Charts , c2017190 , KBA , BI-BIP , Business intelligence platform , Bug Filed
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