SAP Knowledge Base Article - Preview

1218522 - Error: "An Error Occurred on the Server..." printing from the DHTML viewer


In BusinessObjects Enterprise XI, a report is scheduled to SMTP and viewed in the DHTML viewer. When clicking the print button, the following error message appears:

"An Error Occurred on the Server. Printing will be stopped. Would you like to review the error information?"

After closing the error message dialog box, the print job redirects to PrintControlError.html that is 0 bytes and blank.



SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI


WHF 377684 SCHEDULE SMTP DHTML VIEWER PRINT JOB PRINTING ERROR MESSAGE BusinessObjects Enterprise Printing from the DHTML viewer Reports scheduled to SMTP , c2017468 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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