SAP Knowledge Base Article - Preview

1218675 - "No items found" when attempting to report off Outlook/Exchange in Crystal Reports

Symptom

  • No Items found.
  • Unable to report off Exchange server in Crystal Reports.
  • When attempting to report off a Microsoft Exchange Server public folder in Crystal Reports, it displays: "No items found"


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
       
  • MS Outlook 2013
  • MS Outlook 2016 

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

EXCHANGE OUTLOOK 2003 MAPI PUBLIC FOLDERS NO ITEMS FOUND Crystal Reports Outlook/Exchange Exchange Folders , c2017791 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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