SAP Knowledge Base Article - Public

1218781 - RDC 'PrintOut' method does not prompt if arguments are not provided in code


A Microsoft Visual Basic (VB) application uses the Report Designer Component (RDC) XI as the reporting development tool.

The RDC's 'PrintOut' method has five optional arguments; promptUser, numberOfCopy, collation, startPageN and stopPageN. If you do not provide any arguments in code or if promptUser is set to 'True', the report should prompt for these arguments in the 'Print' dialog box; however, this does not happen.


The issue has been identified and tracked under ID ADAPT00409835.


Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.



Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.


Crystal Reports XI


For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • craxdrt_res_en.dll, version, dated 4/14/2005
  • craxdrt.dll, version, dated 4/14/2005
  • craxddrt_res_en.dll, version, dated 4/14/2005
  • craxddrt.dll, version, dated 4/14/2005


Monthly Hot Fixes and Service Packs


To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.



Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.


WHF 409835 RDC PRINTOUT METHOD PRINT OUT PROMPTUSER PROMPT USER RUNTIME RUN TIME Crystal Reports PtintOut method Print dialog box , c2017565 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


SAP Crystal Reports XI ; SAP Crystal Reports XI R2