1218804 - Some formatting is lost in reports viewed in Internet Explorer 4 and later

In Crystal Reports 10 and XI, when veiwing a report in Microsoft Internet Explorer (IE) 4 and later, if the report has more than 30 style tags in the generated html code, some of the formatting is ignored.

This issue occurs because the some of the style tags are declared more than once for a style that is already active. This causes the number of style tags to exceed the IE limit of 30.

The issue has been identified and tracked under ID ADAPT00434468.

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

Known limitations: Microsoft Internet Explorer 4 or later sets the limit of style tags that can be present on one web page to 30. This hot fix does not address that limitation but it does cut down the number of repeated style tags which helps to keep the number of style tags below 30. Pages with extensive formatting may still not render correctly. The style tag limitation is documented on the Microsoft support site.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects Enterprise XI for Windows

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For BusinessObjects Enterprise XI for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• PageObjectModel.dll, version 11.0.0.1387, dated 6/20/2005
• WebReporting.dll, version 11.0.0.1387, dated 6/20/2005
• ReportRenderer.dll, version 11.0.0.1387, dated 6/20/2005

Crystal Enterprise 10 for Windows

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For Crystal Enterprise 10 for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• WebReporting.dll, version 10.0.5.1047, dated 5/27/2005
• PageObjectModel.dll, version 10.0.5.1047, dated 5/27/2005
• ReportRenderer.dll, version 10.0.5.1047, dated 5/27/2005

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• PageObjectModel.dll, version 11.0.0.1387, dated 6/20/2005
• WebReporting.dll, version 11.0.0.1387, dated 6/20/2005
• ReportRenderer.dll, version 11.0.0.1387, dated 6/20/2005

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• WebReporting.dll, version 10.0.5.1047, dated 5/27/2005
• PageObjectModel.dll, version 10.0.5.1047, dated 5/27/2005
• ReportRenderer.dll, version 10.0.5.1047, dated 5/27/2005

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

CR CE WHF 434468 IE 4 MS INTERNET EXPLORER HTML BROWSER FORMATTING BusinessObjects Enterprise Internet Explorer 4 and later Formatting ignored , c2017879 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed