SAP Knowledge Base Article - Public

1218807 - No data returned when upper lower limit range formulas used in selection formula

Symptom

In Crystal Reports 10 and XI, no data is returned when upper limit and lower limit range formulas are used in the record selection formula, and the 'Use Indexes Or Server For Speed' option is enabled.

Reproducing the Issue

To enable the 'Use Indexes Or Server For Speed' option:

  1. Click FileReport Options.
  2. Click the Use Indexes Or Server For Speed check box.

Cause

The issue has been identified and tracked under ID ADAPT00456246.

Resolution

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), Crystal Reports will normalize the range and changes for example: (in "ZZ" to "dd") to (in "dd" to "ZZ") according to Unicode standards. This is done by comparing the start and end of the range in binary. If the start value in binary is greater then the end value in binary the range will be re-normalized. This will ensure that the end values are returned.

Unless indicated otherwise, Weekly Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects Enterprise XI for Windows

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For BusinessObjects Enterprise XI for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2bbtrv.dll, version 11.0.0.1391, dated 6/24/2005

 

Crystal Enterprise 10 for Windows

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For Crystal Enterprise 10 for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2bbtrv.dll, version 10.0.5.203, dated 6/20/2005

 

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2bbtrv.dll, version 11.0.0.1391, dated 6/24/2005

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crdb_p2bbtrv.dll, version 10.0.5.203, dated 6/20/2005

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CR CE WHF 456246 UPPER LOWERE LIMIT RANGE FORMULAS NO DATA RETURNED Crystal Reports Resord selection formulas No data returned , c2017899 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

SAP Crystal Reports XI ; SAP Crystal Reports XI R2