SAP Knowledge Base Article - Preview

1218864 - Error: " An error has occurred: Method not found" during log on to InfoView


  • Weekly hot fix is installed.
  • Logging on to InfoView fails.
  • An error message appears: "An error has occurred: Method not found: System.String CrystalDecisions.Enterprise.WebControls.Identity.get_UseCookieFlagName()."



SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI


WHF HOTFIX FOUND OCCURRED BusinessObjects Enterprise InfoView Logging On Weekly Hotfix , c2017927 , KBA , BI-BIP , Business intelligence platform , Problem

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