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SAP Knowledge Base Article - PreviewSymptom
In BusinessObjects Enterprise XI, when viewing a chart or image in the DHTML Viewer, the image file (CRI) is deleted from the cache approximately two minutes after the last preview. Therefore, when printing or viewing the report, an empty space appears where the chart or image should appear.
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Product
SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI
Keywords
CRITIMEOUT TIME OUT OUTPUT INCORRECT BLANK IMAGE IMAGE DISAPPEARED MISSING RED X Crystal Reports Server BusinessObjects Enterprise XI DHTML Viewer , c2018054 , KBA , BI-BIP , Business intelligence platform , Problem
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