SAP Knowledge Base Article - Preview

1219103 - Error: "This document could not be opened..." in the XI Offline Viewer

Symptom

The BusinessObjects Enterprise XI Offline Viewer is installed on a computer that does not have any other BusinessObjects Enterprise or Crystal Reports components installed. When you open a report, the following error message appears:

"This document could not be opened. It does not appear to be a Crystal Report document."


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Product

SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI

Keywords

WHF 433855 XI OFFLINE VIEWER OFF LINE ERROR MESSAGE BusinessObjects Enterprise Offline viewer Error message , c2017756 , KBA , BI-BIP , Business intelligence platform , Bug Filed

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