SAP Knowledge Base Article - Public

1219369 - Error: "Invalid Keycode" when entering evaluation keycode


After installing any Crystal product, version 9 and earlier, when you enter an evaluation keycode, the following error message appears:

"ERROR: Invalid Keycode".


Evaluation keycodes for all Crystal products, version 9 and earlier, stopped working on June 1, 2005.

The issue occurs because the keycode.dll file that shipped with those products cannot interpret expiry dates past June 1, 2005.


This issue is with evaluation keycodes only, not production keycodes.


Hot fixes are available to solve this issue. Open the corresponding file below and follow the directions in the readme.txt file.


See Also

For Crystal Reports and Report Application Server, use the License Manager application to change the invalid keycode to the new keycode.

The License Manager can be found at:

C:\Program Files\Common Files\Business Objects\3.0\bin\LicenseManager.exe.

Run the LicenseManage.exe file, delete the invalid keycode and add the new keycode.

NOTE: If LicenseManager.exe is not on the computer, it can be downloaded from the Downloads area of our web site.


INSTALLATION KEYCODE KEY CODE EVALUATION EVAL ERROR MESSAGE CR CA CE 9 BELOW RAS Crystal Reports Evaluation keycodes Error message , c2018554 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed


SAP Crystal Reports 9.0