SAP Knowledge Base Article - Public

1219692 - Exported data incorrect because report does not refresh correctly during export

Symptom

When a report is being exported, it does not refresh correctly. As a result, the exported data is incorrect.

 

Resolution

This known issue has been assigned Track ID ADAPT00527137, and affects the following:

  • BusinessObjects XI Release 2 for Windows
  • BusinessObjects XI Release 2 for Windows
  • Crystal Reports XI
  • Crystal Enterprise 10
  • Crystal Reports 10

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), the report refreshes correctly when it is being exported.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects Enterprise XI R2

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For BusinessObjects Enterprise XI R2, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • craxddrt.dep, dated 12/26/2005 (boXIr2win_chf.zip)
  • craxddrt.dll, version 11.5.1.356, dated 12/26/2005 (boXIr2win_chf.zip)
  • craxdrt.dep, dated 12/26/2005 (boXIr2win_chf.zip)
  • craxdrt.dll, version 11.5.1.356, dated 12/26/2005 (boXIr2win_chf.zip)
  • crpe32.dll, version 11.5.1.364, dated 1/3/2006 (boXIr2win_chf.zip)
  • crw32.exe, version 11.5.1.364, dated 1/3/2006 (boXIr2win_chf.zip)
  • cslibu-2-1.dll, version 11.5.1.356, dated 12/26/2005 (boXIr2win_chf.zip)
  • cvwsetup.msi, dated 1/4/2006 (boXIr2win_chf.zip)
  • WiUseXfm.vbs, dated 2/27/2003 (boXIr2win_chf.zip)

 

BusinessObjects XI Release 2 for Solaris
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For BusinessObjects XI Release 2 for Solaris, the latest update for this issue is available on the Downloads area of our web site.

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Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 11.0.0.1972, dated 12/26/2005 (commonXIwin_chf.zip)
  • cslibu-2-0-0.dll, version 11.0.0.1976, dated 12/30/2005 (commonXIwin_chf.zip)
  • cvwsetup.msi, dated 1/4/2006 (commonXIwin_chf.zip)
  • craxdrt.dll, version 11.0.0.1972, dated 12/26/2005 (crXIwin_chf.zip)
  • craxddrt.dll, version 11.0.0.1972, dated 12/26/2005 (crXIwin_chf.zip)
  • crw32.exe, version 11.0.0.1972, dated 12/26/2005 (crXIwin_chf.zip)

 

Crystal Enterprise 10 for Windows

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For Crystal Enterprise 10 for Windows, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 10.0.5.1258, dated 12/26/2005 (common10win_en.zip)
  • crpe32.pdb, dated 12/26/2005 (common10win_en.zip)
  • crpe32_res_en.dll, version 10.0.5.1258, dated 12/26/2005 (common10win_en.zip)
  • cvwsetup.exe, version 1.0.0, dated 12/29/2005 (viewers10win_en.zip)

 

Crystal Reports 10

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For Crystal Reports 10, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

  • crpe32.dll, version 10.0.5.1258, dated 12/26/2005 (common10win_en.zip)
  • crpe32.pdb, dated 12/26/2005 (common10win_en.zip)
  • crpe32_res_en.dll, version 10.0.5.1258, dated 12/26/2005 (common10win_en.zip)
  • crw32_res_en.dll, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • crw32.exe, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • craxdrt_res_en.dll, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • craxdrt.dll, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • craxdrt.dep, dated 12/26/2005 (cr10win_en.zip)
  • craxddrt.dll, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • craxddrt_res_en.dll, version 10.0.5.1258, dated 12/26/2005 (cr10win_en.zip)
  • craxddrt.dep, dated 12/26/2005 (cr10win_en.zip)
  • cvwsetup.exe, version 1.0.0, dated 12/29/2005 (viewers10win_en.zip)

 

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

See Also

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

Keywords

CHF 527137 EXPORTING WRONG INCORRECTLY NOT INACCURATE ERRONEOUS FALSE Crystal Reports Exporting Inaccurate Data , c2018728 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

Product

SAP Crystal Reports 10.0