SAP Knowledge Base Article - Preview

1219745 - Error: "The Web Intelligence Report Panel cannot connect to the server."

Symptom

When creating a Web Intelligence document inside BusinessObjects Enterprise XI InfoView, after clicking the 'New Web Intelligence document' button and choosing the universe to design the document, the query panel starts loading but an error message appears:

 

"The Web Intelligence Report Panel cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects Administrator. (Error:WIJ 20002)"

 

Why does this error message appear and how do you resolve it?


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Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

MULTI-HOMED MULTIHOMED MULTI HOMED NIC NICS MULTIPLE IP ADDRESSES HOSTS HOSTS BusinessObjects Web Intelligence Creating a Web Intelligence document inside InfoView Multi-homed server or multiple IP addresses , c2018749 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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