1219891 - X-axis values appear on Y-axis borders in the Java Reporting Component

In Crystal Reports XI charts, X-axis endpoint values appear directly on the Y-axis borders for line charts that are displayed through the Java Reporting Component (JRC).

When such reports are exported through the JRC, the charts in the exports display the same problem.

This known issue has been assigned Track ID ADAPT00527974, and affects the following:

• Crystal Reports XI
• BusinessObjects XI Release 2 for Windows
• BusinessObjects XI Release 2 for Windows

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this issue is resolved.

To solve the problem, additional white-space buffer has been added to line charts to make the formatting clearer. This behavior is consistent with the formatting of line charts in Crystal Reports.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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BusinessObjects XI R2 for Windows

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The latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• CrystalExportingBase.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalFormulas.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalReportingCommon.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• jrcerom.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalExporters.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalCharting.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• rpoifs.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalQueryEngine.jar, dated 2/8/2006 (boXIr2win_chf.zip)
• CrystalReportEngine.jar, dated 2/8/2006 (boXIr2win_chf.zip)

Crystal Reports XI

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For Crystal Reports XI, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• CrystalCharting.jar, dated 1/10/2006 (crXIwin_chf.zip)

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

CHF 527974 JRC CHARTS GRAPHS Crystal Reports Charts JRC , c2018811 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed