1220016 - Line breaks fail to be inserted into a line chart where null values appear

Line breaks fail to be inserted into a line chart where null values appear.

This known issue has been assigned Track ID ADAPT00344010, and affects the following:

• Crystal Reports XI Release 2 for Windows
• Crystal Reports XI Release 2 for Solaris

Hot Fixes or Service Packs address this issue as indicated below. With the update(s), this problem is resolved.

Line charts will be plotted with no markers and no data lines for null values. This behavior applies to stacked or adjacent lines.

Known limitations: To enable this behavior, users must click 'Chart Options' > 'Appearance' > 'Break lines for missing data'.

Unless indicated otherwise, Critical Hot Fix updates from the FTP site have only been tested with English versions of our products.

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CAUTION:

Hot Fixes and Service Packs are not designed for OEM versions. Do not apply these updates if you are using an OEM version. To determine if you are using an OEM version, refer to the OEM Product Warning.

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Crystal Reports XI Release 2

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For Crystal Reports XI Release 2, the latest update for this issue is available on the Downloads area of our web site.

This issue is addressed in the following components (and later versions):

• chartui.dll, version 11.5.4.435, dated 3/14/2006 (boXIr2win_chf.zip)
• chartui_res_chs.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_cht.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_de.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_en.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_es.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_fr.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_it.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_jp.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_ko.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_nl.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_pt.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• chartui_res_sv.dll, version 11.5.4.434, dated 3/13/2006 (boXIr2win_chf.zip)
• sscsdk80.dll, version 11.5.4.435, dated 3/14/2006 (boXIr2win_chf.zip)

Monthly Hot Fixes and Service Packs

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To determine if this issue is also addressed in a Monthly Hot Fix or Service Pack for your product, search the readme file for the Track ID number (that is, ADAPTXXXXXXXX) in the latest Monthly Hot Fix or Service Pack.

Monthly Hot Fixes readmes and Service Pack readmes are available in the Downloads area of our web site.

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NOTE:

Issues addressed on one operating system platform at the Weekly Hot Fix level may be addressed later on multiple operating system platforms (if applicable) at the Monthly Hot Fix and Service Packs level. For example, an issue only resolved on the Windows platform in a Weekly Hot Fix may be resolved later on UNIX platforms such as IBM AIX and Sun Solaris in future Monthly Hot Fixes or Service Packs for these platforms.

To determine if these issues are resolved in a Monthly Hot Fix or Service Pack on another platform, search for the Track ID number in the readme at the locations indicated above.

For more information on the issues addressed in the Hot Fix or Service Pack, view the readme PDF or text file included in the ZIP or TAR file.

For more information on the different update types, refer to our Hot Fix and Service Pack FAQ.

CHF 344010 Crystal Reports Charts/Graphs Null values , c2019229 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed