SAP Knowledge Base Article - Preview

1233636 - takes a long time to display first page of Crystal Report in Viewer

Symptom

- Page Server component does not return the first page of the crystal report when there is a large result set.

- database is able to execute the query and return very large result sets (~180,000 rows) in less than a minute.

- report screen clocks and the user sees the "waiting" screen indefinitely.


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

viewer, first page, performance, Page N of M, Total Page Count, timeout , KBA , BI-BIP-PER , Performance investigation , Problem

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