SAP Knowledge Base Article - Preview

1239839 - How to Close a Support Case - SAP for Me

Symptom

  • How to close a support case
  • How to close a support case on SAP's side
  • Where is the Close button 
  • How to confirm a case
  • Close button is missing on case
  • Cannot close a case I created
  • How to confirm a support case
  • Why can't I find the Close button on my case?
  • Cannot see the 'Close' button
  • Close button on case is grayed out
  • Close option is grayed out

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

Keywords

Confirm, close, messages, incident, S-User, application, central entry point, support, managing incidents, close incidents, close, launchpad, PCC, commit, how to close an incident, how to close an OSS message, case, Close case, Bestätigen, schließen, Nachrichten, Vorfall, S-Benutzer, Anwendung, zentraler Einstiegspunkt, Support, Vorfälle verwalten, Vorfälle schließen, schließen, Launchpad, PCC, Commit, wie man einen Vorfall schließt, wie man eine OSS-Nachricht schließt, Fall schließen ticket,support ticket , KBA , XX-SER-FORME , SAP for Me , How To

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