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1247442 - PCM: Oracle TNS Listener error ORA-12514

Symptom

  • Error when attempting to log into PCM Model Builder or open a web book
  • Error "ORA-12514: TNS:listener does not currently know of service requested in connect descriptor." or "ORA-12547: TNS:lost contact" or "ORA-12541: TNS:no listener"


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Environment

  • BusinessObjects Profitability and Cost Management v 10 onwards including Hotfixes and service packs (PCM)
  • Configured using Sockets
  • Configured using DCOM
  • Configured to an Oracle database

Product

SAP Profitability and Cost Management all versions

Keywords

ORA-12514, ORA-12547: TNS:lost contact, ORA-12541: TNS:no listener, Error 80880021, EPM; EPM-PCM; Profit; SAP PCM; SBOP PCM; jmhiv2016e; SAP BusinessObjects Profitability and Cost Management; , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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