SAP Knowledge Base Article - Preview

1255172 - ActiveX Viewer is unable to display a report when a Reverse Proxy is configured with SSL

Symptom

When using the URL reporting (either viewrpt.cwr or openDocument.jsp) method of viewing reports, the ActiveX Viewer control is rendered within the client browser but no report is displayed within the control.
The Java Applet Viewer or HTML viewers work successfully without issue.  The same workflow displays the report correctly when another browser, such as Firefox, is used.

The failure of the ActiveX Viewer to display the report within Internet Explorer is only seen when the request is routed through a Reverse Proxy server which has SSL enabled.
Issuing the same call directly against the web application server (bypassing the proxy) works without issue.


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

Business Objects Enterprise
Crystal Reports Server
Reverse Proxy
SSL
ActiveX Viewer
URL Reporting
viewrpt.cwr
openDocument.jsp
openDocument.aspx , KBA , BI , Business intelligence solutions , How To

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