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1259855 - Troubleshooting LDAP SSL within BOE


  • LDAP SSL plugin has been setup within the BOE Plugin
  • NON-SSL has been confirmed working from client tools and InfoView (BI Launch Pad)

Prior to troubleshooting LDAP SSL the following prerequisites must be met

  1. NON-SSL LDAP users can login to InfoView (BI Launch Pad)
  2. LDAP Server certificate has been obtained from the LDAP administrators team

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



This KB applies to XI R2, XI 3.1, and XI 4.0.


SAP BusinessObjects Business Intelligence platform 4.1


Account Information Not Recognized: The secLDAP plugin failed to connect to the specified hosts. (FWB 00028) , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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