SAP Knowledge Base Article - Public

1262264 - Error: Business Objects Enterprise XI Release 2 Setup failed when installing Crystal Reports Sever XI R2 from CD ROM Drive

Symptom

Error: Business Objects Enterprise XI Release 2 Setup failed when installing Crystal Reports Sever XI R2 from CD ROM Drive

Reproducing the Issue

  1. Launch installation of Crystal Reports Sever XI R2 from CD ROM Drive
  2. The language selection window doesn't show and the error "Business Objects Enterprise XI Release 2 Setup failed" is displayed
  3. Installation is aborted

Resolution

  1. Create a folder on the local Hard Disk Drive
  2. Copy content of the installation CDs into the folder created in point 1
  3. Launch the installation from the local folder

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

Product

Crystal Reports Server XI R2