SAP Knowledge Base Article - Public

1262822 - Unable to use memo fields from Pervasive (Btrieve) database

Symptom

  • Error: "Field name is not known"
  • Unable to report off of Pervasive (Btrieve) database when the field is defined as memo type

Reproducing the Issue

  • Use Crystal Reports XI Release 2 to create a report off the Pervasive database
  • Install Pervasive Work Group engine
  • Use the native Crystal Reports database driver (Btrieve) to connect to the pervasive database
  • Place a memo field on the report design panel
  • Refresh the report

This will result in the error: "Field name is not known" 

  • ODBC connection works
  • Issue is not confirmed with other versions of Crystal Reports

Resolution

  • At this time (Oct. 16, 2008), the only work-around is to use ODBC connection to the Pervasive database.
  • A Technical Escalation to QA has been submitted under the tracking number of 5000032790.

Keywords

KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports XI R2