SAP Knowledge Base Article - Public

1263434 - Open Document Report takes Longer than when run in Infoview


Crystal Report running from an Open Document Statement takes longer to open than same report in Infoview

Reproducing the Issue

  1. Enterprise Crystal report, run through infoview
  2. Browse to report
  3. Open Report Object
  4. Preview Report
  5. Takes x amount of time
  6. Open the same report through an opendocument statement from a browser It takes longer to preview.


  • In the browser, it must first login to Enterprise, then find the report object, then it can run the report.
  • The delay difference is in the login and navigating to find the report, which takes place 'behind the scenes'


  • There really is no difference in processing of the report itself.


OpenDoc, Lag , KBA , BI-OD-CR , , Problem


SAP Crystal Reports XI R2