1266788 - Active Directory user fails to log in to XI 3.1 Query As A Web Service (QaaWS) with the error Client not found in Kerberos database

Active Directory user fails to log in to XI 3.1 Query As A Web Service (QaaWS) with the error Client not found in Kerberos database

 There error is

Impossible to log '<User>' on 'http://<appserver.domain.com>:<port>/dswsbobje/services/Session'.
 login exception (Error: FWM 00006)
 Active Directory Authentication failed to log you on.  Please contact your system administrator to make sure you are a member of a valid mapped
group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again.
(FWM 00006) Client not found in Kerberos database (6)
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login exception (Error: FWM 00006)

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