SAP Knowledge Base Article - Preview

1268763 - Error: Failed to open the connection in infoview

Symptom

  • Crystal Reports grayed out for all the users in Infoview 
  • Users not able to view the reports in Infoview, works fine with Administrator account
  • Error "Failed to open the connection" in Infoview


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

Error, Failed to open the connection, Rights, Crystal Reports, Infoview , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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