Symptom
Openning exported SWF file in Flash Player 9.0.16.0 hangs on "Initializing" upon loading
Environment
- Xcelsius Enterprise 2008
- Xcelsius Enterprise 2008 ServicePack 1
Reproducing the Issue
- Create an Xcelsius 2008 dashboard
- Export it to SWF
- Open the SWF where Flash Player 9.0.16.0 is installed.
Cause
This is by design. Minimally, the software requires version 9.0.115 of the player and backward support to 9.0.16 isn’t possible for a number of reasons:
- Legally, Adobe requires us to ship (and work with) the latest version of the 9 player.
- Software feature requirements – we develop against specific versions of the player for performance/features.
- Security concerns with older versions of players.
Resolution
Install Adobe Flash Player 9.0.115 or above.
Keywords
KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem