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1271841 - Error: "Account Information Not Recognized: AD Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. (FWM 00006)"

Symptom

Active Directory (AD) authentication is configured, when trying to log on to Infoview following error is displayed:

Error: "Account Information Not Recognized: AD Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)"


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Environment

SAP Business Objects Enterprise XI 3.1 all SP's

Product

SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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