SAP Knowledge Base Article - Preview

1273704 - Error: "Account Information Not Recognized: An error occurred at the server" after adding a named user license key

Symptom

When we add a named user license key the Lightweight Directory Access Protocol (LDAP) authentication fails when logging in to infoview

Error: "Account Information Not Recognized: An error occurred at the server : All of your system's 20 Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again later or contact your administrator to obtain additional licenses."


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

LDAP Login, Licensing , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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