SAP Knowledge Base Article - Preview

1274286 - 'Account Information Not Recognized' error on login after importing users from one system to another

Symptom

You import users from one system to another one

when you try to login to INfoview you get :

  • Account Information Not Recognized: An error occured at the server : Enterprise authentication could not log you on. lease make sure your logon information is correct


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Product

SAP BusinessObjects Enterprise XI

Keywords

Authenitcation , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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