Symptom
- The following can occurring when trying to attach a file to a Support Incident:
Error: extension not allowed - Only certain file extensions are supported as attachments within support incidents
- The error mostly occurs after the file has been loaded into the system, and the system realizes that it is not a supported extension
- The error will appear at the top of the attach window
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Environment
- SAP ONE Support Launchpad
- SAP for Me
Keywords
extension not allowed , attachment , message , maximum size , ext , files , attaching , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , Problem
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