Symptom
When we export to Flash (.swf), Xcelsius crashes and displays the following message:
'Xcelcius has encountered a problem and needs to close. We are sorry for the inconvenience.'
Reproducing the Issue
- Create an Xcelsius model.
- Configure the model to refresh from another spreadsheet by providing a local path on the same machine (in the Export Settings).
- Open the same model on a 'different' machine and export the model to Flash.
Environment:
Xcelsius 2008 Engage or up
Cause
The cause of this problem is the fact that the export settings point to a local path (not shared) on a particular machine that other computers do not have access to.
Resolution
- Change the export Settings to: 'Use Current Excel Data' or
- Upload the Excel file to a Network Path or Share Drive where other computers can access it
Keywords
Xcelsius 2008crashingexporting to Flash , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Xcelsius Enterprise 2008