Symptom
After upgrading from Business Objects XI R2 to Business Objects XIR3 you get the following java error message whenever you try to schedule a report:
java.lang.NullPointerException
com.businessobjects.clientaction.crystalreport.history.SendToAbleCustomColumn.render(SendToAbleCustomColumn.java:75)
com.businessobjects.components.explorer.model.impl.ColumnWrapper.render(ColumnWrapper.java:113)
com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.displayNode2(ResizableContentListViewRenderer.java:447)
com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.displayNode(ResizableContentListViewRenderer.java:380)
com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.renderHtml(ResizableContentListViewRenderer.java:994)
com.businessobjects.jsf.explorer.renderkit.ResizableContentListViewRenderer.encodeBegin(ResizableContentListViewRenderer.java:112)
javax.faces.component.UIComponentBase.encodeBegin(UIComponentBase.java:703)
javax.faces.render.Renderer.encodeChildren(Renderer.java:136)
javax.faces.component.UIComponentBase.encodeChildren(UIComponentBase.java:721)
javax.faces.render.Renderer.encodeChildren(Renderer.java:138)
javax.faces.component.UIComponentBase.encodeChildren (UIComponentBase.java:721)
javax.faces.webapp.UIComponentTag.encodeChildren (UIComponentTag.java:629)
javax.faces.webapp.UIComponentTag.doEndTag (UIComponentTag.java:566)
org.apache.jsp.jsp.CrystalReport_005fHistory.history_jsp._jspx_meth_ure_explorer_0(history_jsp.java:1694)
org.apache.jsp.jsp.CrystalReport_005fHistory.history_jsp._jspService(history_jsp.java:492)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:334)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:346)
com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:152)
com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:107)
com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:245)
com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:137)
javax.faces.webapp.FacesServlet.service(FacesServlet.java:214)
Resolution
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem