Symptom
- List box does not show data for selected item in preview mode when logging in as general user.
- Logging in as an Administrator works fine.
Reproducing the Issue
- Crystal Xcelsius 2008 Service Pack 1
- Create a dashboard in xcelsius 2008 using Query as a Web Service connection.
- Add a list box component and a bar chart such that bar chart shows data according to the selected item in the list box.
- Set the QAAWS connection as "Refresh on Load".
- Click Preview and enter the general user credentials.
- List box will not show any data for any selected item other than the default.
Cause
- There are restrictions applied at the universe level on the user or the group to which this user belong.
Resolution
- Remove the restrictions from the universe for that user.
Keywords
Data, User, SWF , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , How To
Product
SAP BusinessObjects Xcelsius Enterprise 2008