SAP Knowledge Base Article - Preview

1284113 - Looping prompt for database user name and password, while viewing a Crystal Report in Central Management Console.

Symptom

When try to view Crystal Reports from Central Management Console, looping prompt for database user name and password appears.

If Process > Database > “Use original database logon information specified here” and “Use same database logon as when report is run” is enabled, the following error appears:

“Error Failed to retrieve initial report values. For example, the database information for this report could be incomplete or incorrect. This is a configuration problem. Please contact your system administrator. " 


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Product

SAP BusinessObjects Business Intelligence platform R2

Keywords

64 bit odbc connection mysql Error Failed to retrieve initial report values database information for this report could be incomplete or incorrect  This is a configuration problem  Please contact your system administrator Endless database username and password prompt loop , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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