Symptom
When try to view Crystal Reports from Central Management Console, looping prompt for database user name and password appears.
If Process > Database > “Use original database logon information specified here” and “Use same database logon as when report is run” is enabled, the following error appears:
“Error Failed to retrieve initial report values. For example, the database information for this report could be incomplete or incorrect. This is a configuration problem. Please contact your system administrator. "
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Keywords
64 bit odbc connection mysql Error Failed to retrieve initial report values database information for this report could be incomplete or incorrect This is a configuration problem Please contact your system administrator Endless database username and password prompt loop , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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