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1284146 - Crystal OLAP Client warning in Windows Event Viewer

Symptom

In Windows 2003 R2 SP2 when XI 3.1 is installed, you see a warning in the Windows Event Viewer related to "Crystal OLAP Client".

Event Type: Warning                                                                                                                 
Event Source: Crystal OLAP Client                                                                                                   
Event Category: (1)                                                                                                                 
Event ID: 7939                                                                                                                      
Date: 12/8/2008                                                                                                                    
Time: 9:46:24 AM                                                                                                                   
User: N/A                                                                                                                          
Computer: ComputerName                                                                                                                   
Description:                                                                                                                        
The description for Event ID ( 7939 ) in Source ( Crystal OLAP Client )                                                             
cannot be found. The local computer may not have the necessary registry                                                             
information or message DLL files to display messages from a remote                                                                  
computer. You may be able to use the /AUXSOURCE= flag to retrieve this                                                              
description; see Help and Support for details. The following                                                                        
information is part of the event: Registry Access Error: ,                                                                          
[HKEY_LOCAL_MACHINE]Software\Business Objects\Suite 12.0                                                                            
\MDA\Log\Modules: The system cannot find the file specified.


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Product

SAP BusinessObjects Enterprise XI 3.0

Keywords

Crystal ; OLAP ; Client ; Crystal ; OLAP ; Client ; BOXI , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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