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SAP Knowledge Base Article - PreviewSymptom
Unable to view Crystal Reports in InfoView, error: 'handleCrystalEvent failure Unable to retrieve objects' appears.The windows server event viewer displays a message: 'There are no Page Servers connected to the Cache Server or all connected Page Servers are disabled or all connected Page Servers are not part of the specified server group. Please try to reconnect later'.
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Environment
BusinessObjects XI Release 2.
Product
SAP BusinessObjects Business Intelligence platform R2
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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