SAP Knowledge Base Article - Public

1286830 - Error: Business Objects product detected. Crystal Reports Server 2008 is not allowed to install.

Symptom

When trying to install Crystal Reports Server 2008, the following error message is displayed:

“Business Objects product detected. Crystal Reports Server 2008 is not allowed to install.”

Reproducing the Issue

Operating System: Windows Server 2003
Product: BusinessObjects Enterprise 3.1

Cause

The error comes if a Business Objects Server product is already installed and another Business Objects server product is tried to install on the same Windows machine.

Resolution

Please check if you have BusinessObjects Enterprise 3.1 installed on your machine. If found, uninstall it and then install Crystal Reports Server 2008.

Note: In Windows machine it is not possible to keep two Business Objects Server products. However in Unix machine they can be installed under two different user accounts.

Keywords

Business Objects product detected. Crystal Reports Server 2008 is not allowed to install Server product products Business Objects Enterprise 3.1 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

Product

Crystal Reports Server 2008 V0