Symptom
Internet Explorer (IE) crashes while opening Xcelsius dashboard.
Reproducing the Issue
- Export the xcelsius dashbord to enterprise.
- Open Xcelsius dashboard within infoview.
- Internet Explorer (IE) crashes.
- Xcelsius 2008
- Windows XP
Cause
- Old version of Flash Player is installed on the machine, where we are trying to view the dashboard.
Resolution
- Un-install Flash player using the Adobe website (www.adobe.com).
- Install version 9 of Adobe Flash Player from Adobe Website.
Keywords
IE Crashes, problem accessing Xcelsius, needs to close. , KBA , BI , Business intelligence solutions , Problem
Product
SAP BusinessObjects Xcelsius Enterprise 2008