SAP Knowledge Base Article - Public

1288774 - How do you automatically log off a user when using viewreport.aspx as the WebReportSource

Symptom

It takes twenty minutes for a license to be released when using ViewReport.aspx as the Web Source for the Crystal ActiveX Report Viewer.

Reproducing the Issue

  • Business Objects XI Release 2
  • Visual Basic 6 Windows Application
  • Using ViewReport.aspx for WebReportSource as the ReportSource for the Crystal ActiveX  Report Viewer control

Cause

The ViewReport.aspx does not automatically log users off because it would need client-side Java Script which is not supported by all browsers and can be considered a security risk.

Resolution

Move to a pure web based application using our .NET or Java SDK to manage session handling in code.

Keywords

KBA , BI , Business intelligence solutions , How To

Product

SAP Crystal Reports XI R2