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1288965 - Service Unavailable Error while logging into Infoview

Symptom

  • Intermittent error while login to Infoview 
  • Error in Event Viewer after fresh installation of Business Objects XI3.1:
  • Description : EventType clr20r3, P1 w3wp.exe, P2 6.0.3790.3959, P3 45d6968e, P4 sgyr1oqrxlfxfhblwqrlbpqm1pbaaxon, P5 12.0.1100.0, P6 48cb610e, P7 1d0e, P8 8, P9 kjtyuocfu0x0xtcxv4us0eagn5gkryvi, P10 NIL.
  • Warnings in Event VIewer:

               Event code: 3005
               Event message: An unhandled exception has occurred.
               Event time: 12/18/2008 4:50:11 PM

                Exception type: DirectoryNotFoundException
                Exception message: Could not find a part of the path 'C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0                                  Content\InfoViewApp\InfoViewAppActions\ure\ure\yui\build\yahoo-dom-event\yahoo-dom-event.js'


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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