SAP Knowledge Base Article - Preview

1289129 - Unable to logon to SAP BusinessObjects BI Server from Crystal Reports

Symptom

  • Error when trying to connect to the server from Crystal Reports.
  • Login failed when attempting to connect to SAP BusinessObjects BI Server from Crystal Reports using the server name.
  • Can successfully logon to the server from Crystal Reports when using IP address of server.


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Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025
        
  • SAP BusinessObjects Business Intelligence platform 4.2
  • SAP BusinessObjects Business Intelligence platform 4.3
  • SAP BusinessObjects Business Intelligence platform 2025

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

CR, BO XI Release 2, save a report. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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