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SAP Knowledge Base Article - PreviewSymptom
Your receive the error message "Account Information Not Recognized: Logon attempt failed as user <username> does not belong to any of the
required roles <rolename> (EAS 10005)" when using SAP authentication and the username contains special characters such as "ä, ö, ü".
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Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
sap authentication special characters umlaute account information not recognised , KBA , BI , Business intelligence solutions , Problem
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