Symptom
- How to download Crystal Reports?
- Where are the full builds of Crystal Reports?
- Where to find the installation packages of Crystal Reports on the SAP website?
- Where to download product updates for Crystal Reports, like Support Pack or Patch?
Environment
-
SAP Crystal Reports 2011
-
SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Resolution
- The following section contain information on how to download:
- Crystal Reports 2020
- Crystal Reports 2016 ( Maintenance ended, but still supported )
- Crystal Reports 2011, 2013 ( Unsupported product version )
- To download Crystal Reports 2020:
- Go to the SAP Software Downloads website: https://launchpad.support.sap.com/#/softwarecenter
- Login with your SAP User ( S-User ID )
- In Software Downloads, under the tab: "INSTALLATIONS & UPGRADES", select the following:
- By Category
- Analytics Solutions
- In the "ANALYTICS SOLUTIONS" page, select: "CRYSTAL REPORTS"
- In the "CRYSTAL REPORTS" page, select the desired version of Crystal Reports. (For example: "SAP CRYSTAL REPORTS 2020")
- On the next page, select the product version again.
- On the next page, select the product version once more.
- In the Download page, select the Support Pack version of Crystal Reports to download.
- For product updates, like a Support Pack or a Patch:
- Go to the SAP Software Downloads: https://launchpad.support.sap.com/#/softwarecenter
- Login with your SAP User ( S-User ID )
- In the Software Downloads page, under "SUPPORT PACKAGES & PATCHES", select the following:
- By Category
- Analytics Solutions
- In the "ANALYTICS SOLUTIONS" page, select: "CRYSTAL REPORTS"
- In the "CRYSTAL REPORTS" page, select the desired version of Crystal Reports. (For example: "SAP CRYSTAL REPORTS 2020")
- In the next page, select the version of Crystal Reports again.
- In the Download page, select the Support Pack, or Patch of Crystal Reports to download.
- Go to the SAP Software Downloads: https://launchpad.support.sap.com/#/softwarecenter
- To download Crystal Reports 2011, 2013, 2016:
Important Note: There is no full product download for unsupported versions of Crystal Reports like Crystal Reports 2013 and below, only the latest product updates. For Crystal Reports 2016 - Support Pack 06 - Patch 1 and above, all updates are full product downloads.
- Go to the SAP Software Downloads website: https://launchpad.support.sap.com/#/softwarecenter
- Login with your SAP User ( S-User ID )
- In Software Downloads, under "SUPPORT PACKAGES & PATCHES", select the following:
- Archived by Alphabetical Index (A-Z)
- C
- In the page "ARCHIVE - C", scroll down, and select: "CRYSTAL REPORTS"
- In the page "CRYSTAL REPORTS", select the desired version of Crystal Reports. ( For example: "SAP CRYSTAL REPORTS 2013" )
- In the next page, select the version of Crystal Reports again.
- In the Download page, select the desired Support Pack, or Patch of Crystal Reports to download.
- Important Note
If you have any questions or issues downloading Crystal Reports, create an incident under the component: XX-SER-SAPSMP-SWC, and include any errors you receive or a screenshot if the package isn't available.
See Also
Keywords
CR, installation, service market place, Check Prerequisites, CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , XX-SER-SAPSMP-SWC , SAP Support Portal - Software Distribution Center , How To
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020