Symptom
- After an upgrade from XIR2 to XI 3.0/3.1 with Performance Management (PM)
- With a new installation where the Administrator password has been changed subsequently.
The following error occurs when trying to access Dashboards and Analytics:
The PMUser account is missing or corrupted. (EPM 03007) AA2209 Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
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Environment
- SAP BusinessObjects Enterprise XI 3.1
Product
SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
PMUser does not exist; (EPM03007); login PM error , KBA , BI-BIP-PM , Obsolete - Performance Manager, metrics , Problem
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