1294721 - STU00165 - [clntsh: cannot open shared object file: No such file or directory] - [libclntsh.so: cannot open shared object file: No such file or directory] when running cmsdbsetup.sh for Business Objects Enterprise XI3.1

When you launch cmsdbsetup.sh to change the BOXI3.1 CMS database to Oracle 10gm, the following error message appears:

err: ERROR Failed to get cluster name. (STU00165)
err: Error description: Database access error. Reason Loading shared objects failed. First tried to load library clntsh and failed because of error: [clntsh: cannot open shared object file: No such file or directory]. Second tried to load library libclntsh.so and failed because of error: [libclntsh.so: cannot open shared object file: No such file or directory].

BOXI 3.1 clntsh libclntsh.so cmsdbsetup.sh oracle 10g , KBA , BI , Business intelligence solutions , How To