SAP Knowledge Base Article - Public

1295097 - Cannot post supplier invoice. Error: "Goods and services receipt is not available"

Symptom

You cannot post an invoice due to the error "Goods and services receipt is not available".

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to the work center 'Supplier Invoicing'.

2. Go to the view 'Invoice Entry'.

3. Select a purchase order and press the button 'New Invoice'.

4. Fill in the necessary data and select the button 'Post'.

5. You get the errors:

"Posting impossible : Clarify exceptions first".

"Item <XYZ>: Goods and services receipt is not available".

6. After saving the invoice, a relevant exception is listed in tab 'Exceptions'.

Cause

If you selected 'Goods and Services Receipt Expected' in the purchase order, the follow-up invoice will check whether the goods and services delivery is finished. If not, there will be an exception 'Goods and Services Receipt missing' in the tab Exceptions.

Resolution

If the delivery is necessary, please finish the delivery and update the exception.

If the delivery is not required, you can accept the exception and then post the invoice.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , AP-GSP , Goods and Service Acknowledgement , How To

Product

SAP Business ByDesign all versions