SAP Knowledge Base Article - Public

1296602 - clientSDKOptions.xml file is missing when using Merge modules or custom server install

Symptom

  • clientSDKOptions.xml missing
  • Registry Key HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Client SDK\DefaultReportAppServerConfigFile registry key is not set

Cause

  • This can happen after installing using merge modules or the server install.
  • It is a known issue and has been tracked as ADAPT00988107.

Resolution

This issue has been resolved in Service Pack 5.

Keywords

KBA , BI-DEV , Business Intelligence Software Development Kits (SDKs) , Problem

Product

Crystal Reports Server 2008 V0, OEM edition ; Crystal Reports Server XI R2