SAP Knowledge Base Article - Public

1300197 - Graphic location pointing to a corrupted image or non-image file causes JRC application hanging

Symptom

  • JRC application hangs infinitely when viewing a report containing a picture field which points to a corrupted image or non-image file

Reproducing the Issue

  1. Create a report containing a picture field, which uses "Graphic Location" property under "Picture" tab to point to a corrupted image or non-image file
  2. JRC SDK application is used to view this report
  3. The application just hangs and shows up a blank page.

Environment:

  • Crystal Reports for Eclipse version 1
  • Crystal Reports for Eclipse version 2
  • Crystal Reports XI R2

Cause

The issue has been identified and tracked under ID ADAPT01128453.

Resolution

Install Crystal Reports for Eclipse version 2 SP1.

Keywords

JRC, image, corrupted, graphic, location , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Bug Filed

Product

Crystal Reports, version for Eclipse 1.0 ; Crystal Reports, version for Eclipse 2.0